Question: Why am I receiving more than one bill for the same surgery?
Answer: There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.
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Salt Lake Surgical Center
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Anesthesia
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Your surgeon's office: his/her fee for performing your surgery.
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Your pathologist: services for tissue specimens removed during surgery requiring further examination.
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Question: What type of credit cards do you accept?
Answer: We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit or your debit card. You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery.
We are unable to accept care credit for cosmetic procedure.
Question: When should I expect my first bill?
Answer: We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.
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Question: Do you charge interest?
Answer: No
Question: Are we able to set up a payment plan?
Answer: We do ask that all balances are paid in full within 90 days. If you encounter problems paying within the 90 days, please contact our office immediately at 801-261-3141 and ask for our billing department.
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Question: What is included in my bill?
Answer: We are dedicated to reducing the cost of your medical care. We do not itemize invoices since most procedures have established charges. You will receive separate invoices from us, your surgeon, the anesthesiologist and possibly the pathologist. Some specialty items may require additional charges.
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Question: What is your credit and payment policy?
Answer: Credit and Payment Policy
Full payment is due within 90 days of your first statement. Self pay procedures must be paid in full with credit card, money order or cashiers check or cash the day of surgery.
We strongly encourage you to personally contact your insurance company about your upcoming surgery. You may be penalized by your insurance company if you don’t follow your policy guidelines. You must understand what your benefits cover and how this may affect you financially. We will contact your insurance and verify your coverage.
We will submit insurance claims for you. We may request that your estimated deductible, copay and coinsurance amounts are paid on the day of surgery. Self pay accounts must be paid in full the day of surgery. On cases where payment arrangements are made a promissory note must be signed the day of surgery. All fees collected are estimates, you will be billed for any balance remaining after insurance has paid.
If you anticipate difficulty in paying your bill within the 90 day period please let us know immediately.
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