There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.
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Salt Lake Surgical Center
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Anesthesia
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Your surgeon's office: his/her fee for performing your surgery.
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Your pathologist: services for tissue specimens removed during surgery requiring further examination.
Full payment is due within 90 days from the date of your first statement. Please contact your insurance company directly if you experience any delays. YOU are responsible for guaranteeing payment on your account and being aware of your individual policy restrictions and benefits.
Your insurance company, including Worker's Compensation, auto (no fault) and personal injury, is legally responsible to you. Our relationship is with you, our patient, not your insurance company. Consequently, all charges incurred are your responsibility. The obligation to assure payment in a timely manner lies with you regardless of what your insurance company chooses to do. You should normally receive a response from your insurance company within 30 days of your date of service. If you experience a delay, it is expected that you contact your insurance company to check the status of your claim and to expedite payment. Please call our Business Office at 801-261-3141 if you encounter a problem with your insurance company and need our assistance.
The Salt Lake Surgical Center policy is to turn over to a collection agency all accounts which are delinquent where arrangements have not been made. We utilize {Trans World Systems (1-888-446-4733)} as our collection agency.
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BILLING/COLLECTION
Salt Lake Surgical Center WILL BILL AS FOLLOWS:
MEDICAID
MEDICARE
We accept assignment of benefits.
PRIVATE INSURANCE
Your coinsurance and/or deductible amount is due on the date of service. We will submit your bill directly to your private insurance company. A bill will be sent to your secondary insurance upon receipt of payment or denial from your primary insurance. If you have no secondary insurance, a bill will be sent to you for any balance after receipt of payment or denial from your insurance company. We must make a copy of each insurance card at the time of registration.
WORKERS COMP
SELFPAY
You will be contacted prior to your surgery with an estimated procedure cost for your surgery. The estimate provided may not include any implants (i.e. screws, plates, mesh, etc) your surgeon may use during your procedure. Payment in full must be received the day of surgery. Payment can be made by credit card, money order or cashiers check. We do not accept personal checks.
SELF PAY - COSMETIC SURGERY - ELECTIVE SURGERY
The fee collected is based on estimated anesthesia time.
Payment in full must be received by the day of surgery. Payment can be made by credit card, money order or cashiers check. We do not accept personal checks.
In the event the actual anesthesia time exceeds the estimated time Lifetree Anesthesia will send a statement for the additional amount. We will bill you for any additional charges or refund if the time is less that estimated.
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NOTICE TO PATIENTS
At Salt Lake Surgical Center we share your concerns about health care safety.
The staff and healthcare professionals are committed to providing the best care for you and your family.
We ask you and your families to join us to make sure that our care meets your needs.
We encourage you to let us know when it does not. It will help us to know how we can improve our health care services to our customers.
If you have comments, questions, or concerns during your stay, please ask to speak with one of our management team or you may call 801-261-3141.
If you feel that your concerns were not resolved you may contact our state licensing agency:
Department of Health and Human Services Health Care
Licensing Division
You may also express your concerns to our accrediting agency:
The Joint Commission (TJC)
TLC is an independent, not-for-profit, national organization that oversees the safety and quality of health care organizations
1-800-994-6610
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